Contact Williams Glen Water Restoration

What should you do first when water gets into your house in Williams Glen?

Work through these steps in order, starting with safety, and call as soon as the water stops spreading.

• If you can reach the breaker panel from a dry floor, switch off the circuits for the wet rooms. If you'd have to step through water to get there, leave it alone and tell us on the call.
• If a pipe or supply line is leaking, close the main water valve. In homes with basements it's usually on the wall where the water line comes in from the street.
• Water that rises out of a basement floor drain should be handled as contaminated, so stop running water in the house until the crew arrives.
• If the water is rising from outside, don't try to hold it back with towels. Move what you can to higher ground, and call when it's safe to talk.
• If a frozen pipe split, close the main valve before it thaws further, and skip open flames or heat guns on the pipe.
• Lift furniture onto blocks or move it to a dry room if you can do it safely, and leave heavy pieces for the crew.
• The EPA's mold and moisture guide says water damaged areas and items should be dried within 24 to 48 hours to prevent mold growth, so it's worth calling as soon as the water is under control.
• The Indiana Department of Insurance advises against permanent repairs before the insurance company's inspection, so stick to steps that stop the water and protect your things.

What will we ask when you call about water damage in Williams Glen?

Our team asks the same short set of questions on every call, because the answers decide which equipment goes on the truck.

• Which fixture or pipe is leaking, or that you can't tell yet.
• Whether the water came from inside the house or from outside.
• How much of the lower level is finished space.
• About how long the water has been sitting.
• Roughly when the house was built. Much of Williams Glen went up in the 1990s to 2000s, and the age points the crew toward likely trouble spots.
• Whether you're in a condo or townhome, and if a neighbor's unit is also wet.
• A good callback number, in case the call drops.

Answer what you can, and the crew will fill in the rest during the first visit.

What happens on site after you call?

They start where the water started, whether that's a supply line or a drain, and confirm it's stopped.

Every wet area gets a reading and a photo, and that record becomes your photo report.

Our water restoration manager is IICRC certified. The IICRC's S500 standard covers professional water damage restoration, and its S520 standard covers mold remediation.

We document the damage with a photo report and walk you through what we found, so you can decide with your insurance company.

If you go ahead, the crew removes standing water, sets up drying equipment and checks the readings on return visits until the wet materials are dry.

Which details about Williams Glen homes help the crew plan?

Williams Glen homes from the 1990s to 2000s tend to have copper supply lines, and leaks often start at fittings or appliance connections. Since many basements in the area are finished, a small leak downstairs can reach carpet and drywall fast. Heavy rain raises groundwater here, and that can push water through basement floors and walls. Pipes in outside walls and unheated garages are the ones most likely to freeze here in January and February. Tell the person who answers what you know, and the crew will take it from there.

What parts of Williams Glen and nearby towns do we cover?

Homeowners in these parts of Williams Glen use this page:

• The Reserve at Williams Glen · homes from the 1990s to 2000s, many on slabs
• Coventry Ridge · homes from the 1980s to 1990s, basements are common
• Stonegate · finished basements are common
• Pemberton
• Colony Woods · most with basements

We also take calls from nearby Eagle Village, Sawgrass, Pheasants Run, Crooked Stick, Holliday Farms, Asherwood, Crooked Creek and Brookstone. For addresses near the edge of the service area, call and the team will check whether a crew can get there. The service pages cover each job in more detail, starting with water damage restoration and basement flooding.

What do callers in Williams Glen want to know first?

Who's behind Williams Glen Water Restoration?

Indy Roof & Restoration, founded by Aaron Christy in 2018, powers Williams Glen Water Restoration. It holds an A+ rating from the BBB and has been accredited since 2019, as its BBB profile shows.

In 2025 it was named one of the Best Places to Work in Indiana among small companies. Aaron was a guest on FOX59's Indy Now in January 2026, talking about water restoration and how to protect your home. Call the number on this page any time to reach the team.